This Privacy Policy describes how your Personal Information is collected, used, shared, and processed when you visit or make a purchase from store.venace.com (the “Site”). By visiting or making a purchase from the Site, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, sharing, and/or processing your Personal Information as described herein. PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number, and any additional information we process when you contact us for support via the Site or contact us by telephone, email, or other methods. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

The above does not purport to be exhaustive and sets out some common instances of when Personal Information about you may be collected.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. - Any other purposes which we notify you of at the time of obtaining your consent.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

As mentioned above, we share your personal information with third parties to help us use your personal information. For example, we use Google Analytics to help us understand how our customers use this website - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information in order to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.

Depending on the circumstances, we will/may collect, use, share or process your personal information for purposes not listed above. However, unless privacy laws permit the processing of applicable data without your consent, we will notify you of such other purposes when we obtain your consent.

Behavioral Advertising

As mentioned above, we use your personal information to provide you with targeted advertising or marketing information that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative's (NAI) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at the following link: - Facebook: https: //www.facebook.com/settings/?tab=ads - Google: https: //www.google.com/settings/ads/anonymous

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not change the data collection and use practices of the Site when we see a “Do Not Track” signal from your browser.

Information for Children

The Site is not directed to children under the age of 13. We do not knowingly collect or maintain personal information from anyone under the age of 13, and no part of the Site is directed to children under 13. As a parent or legal guardian, please do not allow such children in your care to submit personal information to the Site. If personal information of a child under the age of 13 in your care is disclosed to the Site, you hereby consent to the processing of that child's personal information and accept and agree to be bound by this Privacy Policy on behalf of that child. We will close any accounts dedicated to such children and delete and/or remove any Personal Information that we believe has been submitted by any child under the age of 13 without parental consent.

Does this website transfer your personal information abroad?

For one or more purposes, your personal information may be transferred, stored or processed outside of your country. The Site will only transfer your personal information overseas in accordance with privacy laws.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and the right to have your personal information corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, please note that we process your information in order to fulfill a contract we may have with you (for example, if you place an order through this website) or to pursue our legitimate business interests as described above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through this website, we will retain your order information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy from time to time at our sole discretion to ensure that it complies with applicable law, changes in our business and practices, and for any other reason. All changes will be effective immediately upon our posting and will apply to all access and use of the Site thereafter. Your continued use of the Site following the posting of a revised version of the Privacy Policy constitutes your acceptance of and agreement to the changes. You should check this page from time to time to be aware of any changes, as they are binding on you.

Contact Us

For more information about our privacy practices, questions or complaints, please contact us at sales@venace.com.

Last modified: 2024/12/01.